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    COVID-19 Notice

    DRS is committed to working with all of our clients and customers to meet their financial needs.   If you need to speak to one of our Customer Service Representatives about a new arrangement that fits your financial situation or have an existing arrangement you need to modify please call 800-313-2768.  Thank you.

    Agent Training

    • Professional service
       

    • Professional Tone
       

    • Proper Documentation
       

    Customer Experience Definition (CX) is the sum of all experiences a customer has with Dynamic Recovery Solutions (DRS) over the duration of their relationship with DRS.

     

    • Professional Service – Being enthusiastic and passionate about speaking with our CUSTOMER!
       

    • Professional Tone – Your VOICE is the FACE of DRS!
       

    • Proper Documentation – If it’s not in the notes, it didn’t happen on the call!
       

    • You are a Professional Debt Collector!

    © 2016 by Dynamic Recovery Solutions, LLC.