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    Agent Training

    • Professional service
       

    • Professional Tone
       

    • Proper Documentation
       

    Customer Experience Definition (CX) is the sum of all experiences a customer has with Dynamic Recovery Solutions (DRS) over the duration of their relationship with DRS.

     

    • Professional Service – Being enthusiastic and passionate about speaking with our CUSTOMER!
       

    • Professional Tone – Your VOICE is the FACE of DRS!
       

    • Proper Documentation – If it’s not in the notes, it didn’t happen on the call!
       

    • You are a Professional Debt Collector!

    © 2016 by Dynamic Recovery Solutions, LLC.