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Recovery Specialist Position
Dynamic Recovery Solutions LLC (DRS) is currently seeking a Recovery Specialist to join our team in Greenville, SC.
About Us
Dynamic Recovery is a leader in the financial services industry. Come be a part of our winning team! We are looking for individuals that have excellent communication and listening skills, and share our values of creating a positive and healthy work environment.
Job Summary:
The position is a challenging job in a fast paced, performance oriented environment. The most important attributes for this position are part of the employee’s character: communication ability and personal motivation. Employee’s must use sound judgment in the execution of their duties, possess and engaging communication style and maintain a competitive, self-motivated demeanor. This is a job which rewards performance and compliance offering a monthly bonus based on performance to goal.
Job Responsibilities:
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Outbound calling to our customers to assist them in coming to an agreeable solution that resolves their bad debt obligation
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Negotiate payment and settlement terms over the phone and computer
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Take incoming calls from customers that are actively seeking to clear up a delinquent debt
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Adhere to all applicable collections regulations such as the FDCPA, as well as internal policies regarding scheduling and attendance
Requirements
Education and Experience:
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High School Diploma or equivalent
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Collections experience preferred but not required
Skills and Abilities:
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Dependable and accountable
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Excellent written and verbal communication skills
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Strong, engaging and effective communication style and skills
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Ability to use sound judgment in the execution of their duties and follow established policies, procedures, and training guidelines
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Ability to maintain the highest level of confidentiality
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Dependable and accountable
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Ability to adapt to change and perform in a rapidly expanding dynamic organization
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Ability to maintain a competitive and self-motivated demeanor
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Computer proficiency and ability to type and enter data accurately while speaking
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Patience and drive to make 200 or more phone calls in a day without distraction
Compensation and Benefits:
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Competitive hourly rate; commensurate with experience; generous monthly commission structure based on performance goals (uncapped commission earnings!)
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Benefits package available:
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Full time position
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Excellent training program – 2 week course
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Benefits after 60 days (Health, Dental, Personal time, Simple IRA, etc.)
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Recreation room with pool table, ping pong table, and televisions
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Fitness Center
Equal Opportunity Employer