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Recovery Specialist Position


Dynamic Recovery Solutions LLC (DRS) is currently seeking  a Recovery Specialist to join our team in Greenville, SC.


About Us


Dynamic Recovery is a leader in the financial services industry. Come be a part of our winning team! We are looking for individuals that have excellent communication and listening skills, and share our values of creating a positive and healthy work environment.


Job Summary:


The position is a challenging job in a fast paced, performance oriented environment. The most important attributes for this position are part of the employee’s character: communication ability and personal motivation. Employee’s must use sound judgment in the execution of their duties, possess and engaging communication style and maintain a competitive, self-motivated demeanor. This is a job which rewards performance and compliance offering a monthly bonus based on performance to goal.


Job Responsibilities:


  • Outbound calling to our customers to assist them in coming to an agreeable solution that resolves their bad debt obligation

  • Negotiate payment and settlement terms over the phone and computer

  • Take incoming calls from customers that are actively seeking to clear up a delinquent debt

  • Adhere to all applicable collections regulations such as the FDCPA, as well as internal policies regarding scheduling and attendance




Education and Experience:


  • High School Diploma or equivalent

  • Collections experience preferred but not required


Skills and Abilities:


  • Dependable and accountable

  • Excellent written and verbal communication skills

  • Strong, engaging  and effective communication style and skills

  • Ability to use sound judgment in the execution of their duties and follow established policies, procedures, and training guidelines

  • Ability to maintain the highest level of confidentiality

  • Dependable and accountable

  • Ability to adapt to change and perform in a rapidly expanding dynamic organization

  • Ability to maintain a competitive and self-motivated demeanor

  • Computer proficiency and ability to type and enter data accurately while speaking

  • Patience and drive to make 200 or more phone calls in a day without distraction


Compensation and Benefits:


  • Competitive hourly rate; commensurate with experience; generous monthly commission structure based on performance goals (uncapped commission earnings!)

  • Benefits package available:

  • Full time position

  • Excellent training program – 2 week course

  • Benefits after 60 days (Health, Dental, Personal time, Simple IRA, etc.)

  • Recreation room with pool table, ping pong table, and televisions

  • Fitness Center



Equal Opportunity Employer

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