• HOME

  • ABOUT US

  • SERVICES

  • CAREERS

  • CONTACT US

  • More

    COVID-19 Notice

    DRS is committed to working with all of our clients and customers to meet their financial needs.   If you need to speak to one of our Customer Service Representatives about a new arrangement that fits your financial situation or have an existing arrangement you need to modify please call 800-313-2768.  Thank you.

    Recovery Specialist Position

     

    Dynamic Recovery Solutions LLC (DRS) is currently seeking  a Recovery Specialist to join our team in Greenville, SC.

     

    About Us

     

    Dynamic Recovery is a leader in the financial services industry. Come be a part of our winning team! We are looking for individuals that have excellent communication and listening skills, and share our values of creating a positive and healthy work environment.

     

    Job Summary:

     

    The position is a challenging job in a fast paced, performance oriented environment. The most important attributes for this position are part of the employee’s character: communication ability and personal motivation. Employee’s must use sound judgment in the execution of their duties, possess and engaging communication style and maintain a competitive, self-motivated demeanor. This is a job which rewards performance and compliance offering a monthly bonus based on performance to goal.

     

    Job Responsibilities:

     

    • Outbound calling to our customers to assist them in coming to an agreeable solution that resolves their bad debt obligation

    • Negotiate payment and settlement terms over the phone and computer

    • Take incoming calls from customers that are actively seeking to clear up a delinquent debt

    • Adhere to all applicable collections regulations such as the FDCPA, as well as internal policies regarding scheduling and attendance

     

    Requirements

     

    Education and Experience:

     

    • High School Diploma or equivalent

    • Collections experience preferred but not required

     

    Skills and Abilities:

     

    • Dependable and accountable

    • Excellent written and verbal communication skills

    • Strong, engaging  and effective communication style and skills

    • Ability to use sound judgment in the execution of their duties and follow established policies, procedures, and training guidelines

    • Ability to maintain the highest level of confidentiality

    • Dependable and accountable

    • Ability to adapt to change and perform in a rapidly expanding dynamic organization

    • Ability to maintain a competitive and self-motivated demeanor

    • Computer proficiency and ability to type and enter data accurately while speaking

    • Patience and drive to make 200 or more phone calls in a day without distraction

     

    Compensation and Benefits:

     

    • Competitive hourly rate; commensurate with experience; generous monthly commission structure based on performance goals (uncapped commission earnings!)

    • Benefits package available:

    • Full time position

    • Excellent training program – 2 week course

    • Benefits after 60 days (Health, Dental, Personal time, Simple IRA, etc.)

    • Recreation room with pool table, ping pong table, and televisions

    • Fitness Center

     

     

    Equal Opportunity Employer

    Apply Now

    © 2016 by Dynamic Recovery Solutions, LLC.