Recovery Specialist Position

 

Dynamic Recovery Solutions LLC (DRS) is currently seeking  a Recovery Specialist to join our team in Greenville, SC.

 

About Us

 

Dynamic Recovery is a leader in the financial services industry. Come be a part of our winning team! We are looking for individuals that have excellent communication and listening skills, and share our values of creating a positive and healthy work environment.

 

Job Summary:

 

The position is a challenging job in a fast paced, performance oriented environment. The most important attributes for this position are part of the employee’s character: communication ability and personal motivation. Employee’s must use sound judgment in the execution of their duties, possess and engaging communication style and maintain a competitive, self-motivated demeanor. This is a job which rewards performance and compliance offering a monthly bonus based on performance to goal.

 

Job Responsibilities:

 

• Outbound calling to our customers to assist them in coming to an agreeable solution that resolves their bad debt obligation

• Negotiate payment and settlement terms over the phone and computer

• Take incoming calls from customers that are actively seeking to clear up a delinquent debt

• Adhere to all applicable collections regulations such as the FDCPA, as well as internal policies regarding scheduling and attendance

 

Requirements

 

Education and Experience:

 

• High School Diploma or equivalent

• Collections experience preferred but not required

 

Skills and Abilities:

 

• Dependable and accountable

• Excellent written and verbal communication skills

• Strong, engaging  and effective communication style and skills

• Ability to use sound judgment in the execution of their duties and follow established policies, procedures, and training guidelines

• Ability to maintain the highest level of confidentiality

• Dependable and accountable

• Ability to adapt to change and perform in a rapidly expanding dynamic organization

• Ability to maintain a competitive and self-motivated demeanor

• Computer proficiency and ability to type and enter data accurately while speaking

• Patience and drive to make 200 or more phone calls in a day without distraction

 

Compensation and Benefits:

 

• Competitive hourly rate; commensurate with experience; generous monthly commission structure based on performance goals (uncapped commission earnings!)

• Benefits package available:

• Full time position

• Excellent training program – 2 week course

• Benefits after 60 days (Health, Dental, Personal time, Simple IRA, etc.)

• Recreation room with pool table, ping pong table, and televisions

• Fitness Center

 

 

Equal Opportunity Employer